Terms and Conditions of Use
Last Updated: 10/25/2025
Welcome to MartinzGlobal.
By accessing or making a purchase on our website www.martinzglobal.com, you agree to the Terms and Conditions set out below.
Please read this document carefully before using our services.
General Information
MartinzGlobal is an online store offering a range of products, primarily in the smart home and tech accessories category, operating under a dropshipping model — meaning that orders are shipped directly from our international suppliers to the customer.
Company details:
MartinzGlobal Commerce Ltd.
Email: support@martinzglobal.com
Registered office: [insert company address]
Country of registration: [insert country]
Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, as well as our Privacy Policy, Cookie Policy, and Returns Policy.
If you do not agree with any part of these terms, please refrain from using our website.
Our Services
MartinzGlobal acts as an intermediary between the customer and our suppliers.
Products are shipped directly from our partner warehouses (mainly based in Asia) to the delivery address provided at checkout.
Estimated delivery times are displayed on each product page and may vary depending on the destination country and supplier logistics.
All tracking information will be shared transparently once your order is confirmed.
Prices and Payments
All prices displayed on our website are in [choose: GBP / EUR / USD] and include or clearly indicate applicable taxes and shipping fees where relevant.
Payments are securely processed via credit/debit cards, PayPal, Stripe, or other trusted payment gateways.
We reserve the right to update prices, discounts, or promotions at any time, while honouring confirmed and paid orders.
Deliveries and Shipping Times
Delivery times vary from 7 to 25 business days, depending on the shipping location and supplier.
MartinzGlobal cannot be held responsible for delays caused by:
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Customs procedures or import duties;
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Strikes, global crises, or natural disasters;
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Incorrect delivery addresses provided by the customer.
If your order does not arrive within the maximum estimated timeframe, you may request a full refund or a free reshipment.
Right to Cancel and Returns
Under the UK Consumer Contracts Regulations (2013), you have the right to cancel your purchase within 14 days of receiving the product, without giving any reason.
To exercise this right, please contact us at support@martinzglobal.com.
Returned products must be unused, in their original packaging, and include all accessories.
For hygiene or personalised products, the right to return may not apply.
Return postage costs are the customer’s responsibility unless the item is defective or incorrect.
Faulty or Damaged Items
If your item arrives damaged or faulty, please contact our customer service within 14 days of delivery.
We will arrange for a replacement, reshipment, or full refund, depending on your preference.
Intellectual Property
All content on this site — including logos, images, text, product descriptions, and designs — is the property of MartinzGlobal or its partners and is protected by copyright and intellectual property laws.
Any unauthorised reproduction, distribution, or modification is strictly prohibited.
Data Protection and Privacy
MartinzGlobal complies with the UK GDPR (Data Protection Act 2018).
Personal information collected on this site is used only for order processing, communication, and marketing with prior consent.
More details are provided in our Privacy Policy.
Limitation of Liability
MartinzGlobal will not be liable for:
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Any misuse or improper handling of purchased products;
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Indirect, incidental, or consequential damages arising from website use;
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Issues caused by third-party providers (such as couriers or payment processors).
In all cases, our total liability shall not exceed the total amount paid for the product in question.
Amendments to These Terms
We reserve the right to amend these Terms and Conditions at any time.
Changes will take effect immediately upon publication on our website.
You are encouraged to review this page periodically for updates.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.
Contact
Email: support@martinzglobal.com
Website: www.martinzglobal.com